Recent Question

One ingredient used by organizations that successfully use conflict 1. A person who attempts to find a win-win solution would best be described by the following conflict handling intention: a. collaborating b. compromising c. accommodating d. avoiding 2. Conflict that supports the goals of an organization is called: a. optimal b. functional c. strategic d. supportive 3. One ingredient used by organizations that successfully use ...

Other / Other 21 May 2016

Which of the following is a contemporary theory of motivation 1. Content motivation theory focuses on: a. Equitable distribution of tasks. b. Achieving one's potential and self-fulfillment. c. Analysing what motivates people. d. The level of satisfaction employees have with their job. 2. According to Herzberg's motivation-hygiene theory, the four hygiene factors are: a. Working conditions, relationship with subordinates, supervision a ...

Other / Other 21 May 2016

Which of the following is not an organizational development intervention programme 1. What are the four types of organisational culture, according to Handy? a. Role. b. Power. c. Task. d. Macho. 2. Which terms does Lewin use to describe the process of behaviour modification? a. Refreezing. b. Conflict. c. Unfreezing. d. Storming. 3. Which one of the following is not a stakeholder in an organizational development process? a. Cus ...

Other / Other 21 May 2016

Which of the following will NOT appear in a cash budget 1. What functional role do management accountants play in the budgeting process? a. They set targets for other managers b. They audit the financial statements c. They decide what bonuses should be paid to the staff d. They facilitate and co-ordinate the budgeting process 2. A fixed budget is: a. A budget that itemises the fixed costs of a department b. A budget that is set for ...

Other / Other 21 May 2016

Max Weber, a German sociologist, showed particular concern for 1. The approach to organisations, structure and management which emphasises the formal structure, hierarchy of management, the technical requirements and the assumption of rational behaviour is: a. the systems approach. b. the classical approach. c. the human relations approach. d. the contingency theory. 2. Scientific management focuses on a _______________ approach to ...

Other / Other 21 May 2016

Whose approach to management is known as 'scientific management' 1.'People dislike work and seek to avoid it at all costs' applies to which organisational behaviour theory? a. Theory Y b. Theory X c. Management by objectives d. Hawthorne effect e. All organisational behaviour theories about the individual in the workplace 2. Which of the following is not one of Drucker's seven tasks for managers? a. Manage by objectives b. Take s ...

Other / Other 21 May 2016

The collection of businesses and products that make up the company is called a stock portfolio. 1. The process of developing and maintaining a strategic fit between the organization's goals and capabilities and its changing marketing opportunities is called strategic planning. a. True b. False 2. A mission statement is only used to enhance the image projected in an annual report to shareholders. a. True b. False 3. If WestJet adopts ...

Other / Other 21 May 2016

The Pluralistic Approach views the organisation in terms of 1. Bureaucracy comes about through: a. increasing size and complexity. b. increasing size and informality. c. decreasing size and complexity. d. none of the above. 2. The idea of socio-technical systems arose from the: a. Hawthorne Experiments. b. The Bethlehem Steel Corporation. c. The Longwall Coal-mining Study. d. The American Watertown Arsenal. 3. Social Action theor ...

Other / Other 21 May 2016

Which three of the following terms best describe the three levels in a hierarchical structure 1. Which three of the following terms best describe the three levels in a hierarchical structure ? a. Objective level. b. Managerial level. c. Missionary level. d. Technical level. 2. Which three of the following describe how work in organisations is most commonly divided? a. By major purpose or function. b. By minimising the span of contr ...

Other / Other 21 May 2016

Which of the following is not a function of budgeting 1 .When considering control tasks, loading is associated with work volume, sequencing is associated with work priorities, and scheduling is associated with: a. Work start and finish times b. Work done relative to customer order delivery dates c. The work rate from an operation or process d. The order in which work is processed e. Work order scheduled receipts 2 .Sequencing the o ...

Other / Other 21 May 2016