Question Details

One ingredient used by organizations that successfully use conflict 



1. A person who attempts to find a win-win solution would best be described by the following
conflict handling intention:
a. collaborating
b. compromising
c. accommodating
d. avoiding
2. Conflict that supports the goals of an organization is called:
a. optimal
b. functional
c. strategic
d. supportive
3. One ingredient used by organizations that successfully use conflict is that they:
a. discourage dissent
b. reward vocal employees
c. encourage dysfunctional conflict
d. punish conflict avoiders
4. Emotional conflict aimed at a person rather than an issue is called …………… conflict:
a. affective
b. cognitive
c. personal
d. personality
5. Conflict that is related to differences in perspectives and judgments is called ……………. conflict:
a. emotional
b. personal
c. cognitive
d. affective



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