HTM 150

Strayer HTM 150 Question 1 5 out of 5 points In the hospitality field, quality and value can be defined only by the Question 2 5 out of 5 points The challenge of hospitality is best explained as Question 3 5 out of 5 points The service product is Selected Answer: Question 4 5 out of 5 points Guestology can be best defined as Question 5 5 out of 5 points The major responsibility for fulfilling the expectations created by th

HTM 150 Week 2 Discussion 1 "The Importance of Environment" Please respond to the following: • From the case study, if you had been a customer at the newly refurbished Downtown Hotel, propose three things that could be done to make you feel safer the next time you stay there. • Imagine that you could create the perfect servicescape for a family-style restaurant. Using the elements of temperature, smell, sound, light, color, furnis

HTM 150 Week 1 Discussion 2 "Hotel Niches and the Economy" Please respond to the following: • Using the hotel industry as the larger market, specify a niche market and match that niche to a hotel brand that accommodates those customers. Explain your reasoning. • The economy plays a critical role in a consumer’s ability to pay for products and services. Describe how the hospitality industry could be affected by the rise of g

HTM 150 Week 1 Discussion 1 "Definition of Service" Please respond to the following: • State your personal definition of service, and give an example of a time when you received quality service and an example of when you did not receive quality service. Determine what they could have done to correct the quality of service. • Hospitality professionals often state that exceeding guest expectations is a significant part of their orga