Recent Question

Policies, rules, and procedures are often employed as substitutes True/False 1. Policies, which are more specific, rigid, and impersonal than procedures, typically describe in detail how a task or a series of tasks is to be performed, or they indicate what cannot be done. 2. Policies, rules, and procedures are often employed as substitutes for direct supervision. 3. Beyond substituting for direct management supervision, forma ...

Other / Other 29 Mar 2016

Written statements of organizational purpose 1. By claiming to provide specific types of __________, an organization can make legitimate claims over resources, individuals, markets, and products. a) governmental contributions. b) public contributions. c) political contributions. d) societal contributions. e) collective contributions. 2. __________ are written statements of organizational purpose, which may include corporate ...

Other / Other 29 Mar 2016

Methods of coordination produce synergy 1. Assigning managers to various committees is a __________ method of coordination. a) personal. b) impersonal. c) statutory. d) institutional. e) functional. 2. Which statement does NOT provide an accurate characterization of committees? a) managers are often assigned to numerous committees to improve coordination across departments. b) committees can be effective in communicating ...

Other / Other 29 Mar 2016

Narrower spans of control are expected 1. While __________ may clearly indicate who reports to whom, it is also important to recognize that they do not show how work is done, who exercises the most power over specific issues, or how the firm will respond to its environment. a) institutional pictures. b) hierarchical rosters. c) institutional trees. d) organization charts. e) graphic organizational representations. 2. Execut ...

Other / Other 29 Mar 2016

Production and marketing are examples of staff units True/False 1. Staff units are groups that assist the line units by providing specialized expertise and services to the organization. 2. Production and marketing are examples of staff units. 3. One useful distinction between line and staff units is the nature of a unit’s relationship in the chain of command. 4. An important distinction between line and staff un ...

Other / Other 29 Mar 2016

Deming’s system of total quality management 1. Process controls include all of the following EXCEPT: a) policies and procedures. b) formalization and standardization. c) total quality management controls. d) rules. e) behaviors. 2. Beyond substituting for direct management supervision, __________ is often used to simplify jobs. a) systematization. b) institutionalization. c) standardization. d) coordination. ...

Other / Other 29 Mar 2016

Disadvantages of functional departmentation 1. All of the following are disadvantages of functional departmentation EXCEPT: a) it yields very clear task requirements, consistent with an individual’s training. b) individuals may look up the organizational hierarchy for direction and reinforcement rather than focus attention on products, services, or clients. c) communication across technical areas is complex and difficult. d) ...

Other / Other 29 Mar 2016

Mimicry increases the number of decisions True/False 1. Firms acquire information in the same ways and at the same rates during their histories. 2. During a firm’s initial years, knowledge is acquired as managers copy, or mimic, what they believe are the successful practices of others. 3. As firms mature, they can acquire knowledge through experience and systematic search. 4. Mimicry provides workable, if not idea ...

Other / Other 29 Mar 2016

Vertical specialization is a division of labor True/False 1. Total quality management is a method for instituting process controls within an organization. 2. Centralization is the degree to which the authority to make decisions is restricted to higher levels of management. 3. Decentralization increases when the discretion to spend money, to hire people, and to make similar decisions is moved farther up the hierarchy of aut ...

Other / Other 29 Mar 2016

Procedures indicate the best method for performing a task True/False 1. Output controls are popular because they promote flexibility and creativity as well as facilitate dialogue concerning corrective action. 2. Process controls are controls that attempt to specify the manner in which tasks are accomplished. 3. Process controls include policies, procedures, and rules; formalization and standardization; and total quality manag ...

Other / Other 29 Mar 2016