Question Details

Narrower spans of control are expected



1. While __________ may clearly indicate who reports to whom, it is also important to recognize that they do not show how work is done, who exercises the most power over specific issues, or how the firm will respond to its environment. 
a) institutional pictures. 
b) hierarchical rosters. 
c) institutional trees. 
d) organization charts. 
e) graphic organizational representations. 


2. Executives, managers, and supervisors are hierarchically connected through the _________, which is a listing of who reports to whom up and down the firm. 
a) organizational human resources plan. 
b) span of control. 
c) functional master plan. 
d) chain of command. 
e) hierarchical regiment. 

3. Unity of command refers to the belief that each individual should 
a) be assigned to a work team. 
b) participate in the overall management of the firm. 
c) have multiple bosses and peers. 
d) contribute to the system of command and control adopted by the firm. 
e) have one boss and each unit one leader. 


4. Narrower spans of control are expected when __________. 
a) tasks are complex, when subordinates are inexperienced or poorly trained, or when tasks call for team effort. 
b) tasks are straightforward, when subordinates are experienced, or when tasks call primarily for individual effort. 
c) tasks are straightforward, when subordinates are inexperienced or poorly trained, or when tasks call for team effort. 
d) tasks are complex, when subordinates are experienced, and when tasks call for team effort. 
e) tasks are complex, when subordinates are inexperienced or poorly trained, or when tasks call primarily for individual effort. 


5. New __________ enable organizations to broaden the span of control, flatten their formal structures, and still maintain control of their complex operations. 
a) employee skills. 
b) information technologies. 
c) employee recruiting strategies. 
d) product design techniques. 
e) performance goals. 




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