BIAM500

Task: Step 1: Create Dashboard with summary of Key Metrics Summary of key metrics with call numbers, trend lines, abandon rate with traffic light status indicator, and orders for all shifts and each shift individually This criterion is linked. Step 2: Create Calls Handled by Auto Response Chart Column chart for percent of calls handled by auto response, including target line and slicers for day type and date This criterion is linked. Step 3: Crea

25 Other / Other Devry University / BIAM500 18 Nov 2020