BUS 499 WEEK 2

Module 2 - Background The Customer Service Perspective Please note: Whenever you have a link to an article in ProQuest, such as the Gumbos & Lustier article in the Required Readings below, you must already be inside the ProQuest Site for the link to work properly. To do this, you need to open a new window or tab in your browser (leaving your course window or tab open), go to the TUIU Library (http://library.tuiu.edu) and click on the

30 Other / Other strayer university / BUS 499 WEEK 2 28 Apr 2015