CM/310 CM310 CM 310 UNIT 4 QUIZ

 1.

Question :

Jake is always careful to arrive on time for work.   He knows that his boss will dock his pay for any missed hours.  Jake’s boss holds what kind of power over him?

Student Answer:

 Interpersonal linkages

 Resource control

 Expertise

 Communication skills

 Responsibility

Question 2.

Question :

Imagine you are looking for a new job.  You know that your friend, Alicia, knows the vice-president of a company where you would like to work.  Your text would describe Alicia’s influence on you as

Student Answer:

 Interpersonal linkages

 Resource control

 Expertise

 Communication skills

 Responsibility

Question 3.

Question :

While preparing to teach an online course, Julie regularly seeks out the assistance of Tony, the technology support person at her university.  Julie understands that Tony has vast knowledge regarding the software and course management system she needs to use.  Your book would describe the “power currency” Tony has in this scenario as:

Student Answer:

 Interpersonal linkages

 Resource control

 Expertise

 Communication skills

 Responsibility

Question 4.

Question :

The fundamental concept in conflict is

Student Answer:

 power.

 persuasion.

 compromise.

 collaboration.

 relationships.

Question 5.

Question :

The Relational View of Power Empowerment is most likely when

Student Answer:

 Communication behaviors are ineffective combined with excessive expressions of interpersonal power.

 Expressions of interpersonal power are sufficient and communication behaviors are effective.

 Communication behaviors are effective and an individual has insufficient interpersonal power.

 Expressions of interpersonal power are excessive and communication behaviors are effective.

 None of the above