CM/310 CM310 CM 310 UNIT 1 QUIZ

 1.

Question :

Which of the following is NOT an essential feature of Hocker and Wilmot’s definition of interpersonal conflict?

Student Answer:

 an expressed struggle

 independence

 incompatible goals

 scarce resources

 interference

Question 2.

Question :

Suki and Laura are best friends. Laura feels betrayed because Suki is so caught up in her new relationship with her boyfriend that she doesn’t appear to have time for Laura. In this instance, the conflict is fueled by

Student Answer:

 interdependence.

 perceived incompatible goals.

 low self-esteem.

 avoidance of the issues.

 perceived scarce resources.

Question 3.

Question :

According to your text, __________ criticize more than __________.

Student Answer:

 adults/children

 men/women

 women/men

 students/teachers

 friends/romantic partners

Question 4.

Question :

Hocker and Wilmot discuss several benefits of improving your conflict management skills.  Which of the following is one of those benefits?

Student Answer:

 You can learn to always get what you want.

 You will finally learn how to avoid all conflicts.

 People around you will benefit from your improved skills.

 You can improve your relationships.

 C. and D.

Question 5.

Question :

Most expressed struggles are activated by

Student Answer:

 internal stress.

 ambivalence.

 conflicting internal dialogues.

 a triggering event.

 apathy.