GSCM 206 Week 1 Quiz

GSCM 206 Week 1 Quiz | Devry University

Week 1: Quiz

Question 1

 (TCO 1) What are the five elements in the management process?  

A.      Plan, direct, organize, pricing, and supervise  

B.      Accounting/finance, marketing, operations, and management  

C.      Organize, plan, implement, staff, and lead 

D.      All of the above 

E.       None of the above   

Question 2

 (TCO 2) Which of the following are the competing forces in Porter’s five forces model?  

A.      Rivals  

B.      Potential entrants  

C.      Customers and suppliers  

D.      Substitute products  

E.       All of the above   

Question 3

 (TCO 1) Which one the following is not a reason why productivity is difficult to improve in the service sector?  

A.      Labor intensive  

B.      Focuses on individual attributes  

C.      Often an intellectual task  

D.      Easy to mechanize and automate  

E.       Difficult to evaluate for quality            

Question 4

 (TCO 4) Gibson Valves produces air valves on a five-person assembly line. If they produce 1,200 valves in an 8-hour shift, what is the labor productivity of the line?  

A.      2 valves/labor hour  

B.      4 valves/labor hour  

C.      30 valves/labor hour  

D.      40 valves/labor hour  

E.       80 valves/labor hour              

Question 5

 (TCO 4) The Johnny Body Shop paints many different models of cars. Johnny is currently able to paint 10 cars in 8 hours. If they purchase new automated paint booths, they can increase their painting to 24 cars in 8 hours. If they purchase the new booths, their productivity will increase by  

A.      25%.  

B.      50%.  

C.      100%.  

D.      140%.

Question 6

 (TCO 4) Susan has a part-time "cottage industry" producing seasonal plywood yard ornaments for resale at local craft fairs and bazaars. She currently works a total of 5 hours per day to produce 10 ornaments. She thinks that by redesigning the ornaments and switching from the use of wood glue to a hot glue gun that she can increase her total production to 25 ornaments per day. What is her new productivity?  

A.      2 ornaments per hour  

B.      3 ornaments per hour  

C.      4 ornaments per hour  

D.      5 ornaments per hour

Question 7

 (TCO 2) Which is not true regarding differences between goods and services?  

A.      Tangible goods are generally produced and consumed simultaneously; services are not.  

B.      Most goods are common to many customers; services are often unique to the final customer.  

C.      Services tend to have a more inconsistent product definition than goods.  

D.      Services tend to have higher customer interaction than goods.

Question 8

 (TCO 2) Which of the following is an example of competing on quick response?  

A.      A firm produces its product with less raw material waste than its competitors.  

B.      A firm offers more reliable products than its competitors.  

C.      A firm's products are introduced into the market faster than its competitors.

D.      A firm's research and development department generates many ideas for new products.

Question 9

 (TCO 2) The impact of a firm's strategies to achieve their mission is which of the following?  

A.      They exploit opportunities and strengths.  

B.      They operate on medium-range tactics.  

C.      They are not long range.  

D.      They neutralize threats and avoid weaknesses.  

E.       They both exploit opportunities and strengths, and they neutralize threats and avoid weaknesses.  

Question 10

 (TCO 4) Which of the following are the three areas that are significant in improving productivity?  

A.      Basic education; diet of the labor force; and social overhead that makes labor available such as water, sanitation, transportation, and so on  

B.      Global competition, cost differentiation, rapid response, and unique products  

C.      Marketing, accounting, finance, and operations management  

D.      Labor, capital, and management