MANAGMNT 330 Weeek 6 Discussion | university-of-massachusetts-amherst

MANAGMNT 330 Weeek 6  Discussion | university-of-massachusetts-amherst

After you have watched the video of Zappos, I'd like you to spend some time reflecting on what you notice about its culture.  Here are a few questions to consider:

- Imagine that this video was filmed on your first day of work at the company.  Observe everything as if you were a new hire.  Would you have any experiences of "culture shock?"  Be specific about what would shock you AND why you think it would shock you (in terms of your personality, values, etc.)

- We can only understand a culture by talking to insiders.   Based on what you hear people say, what are your sense for the values they espouse?


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