MGT 382 Week 1 Quiz | Assignment Help | Mercer University
- Mercer University / MGT 382
- 27 Mar 2021
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- Management Assignment Help / Operation Management Assignment Help
MGT 382 Week 1 Quiz | Assignment Help | Mercer University
Quiz Module 1, Chapters
1-3
Question 1
Some of the
operations-related activities of Hard Rock Café include designing music
instruments and analyzing them for cost and labor requirements.
o
True
o
False
Question 2
All organizations,
including service firms such as banks and hospitals, have a production
function.
o
True
o
False
Question 3
Operations management
is the set of activities that creates value in the form of tangible goods, not
services, by transforming inputs into outputs.
o
True
o
False
Question 4
Operations management
is applicable:
o
to all firms, whether manufacturing or
service.
o
to services exclusively.
o
mostly to the service sector.
o
mostly to the manufacturing sector.
Question 5
Which of the following
tasks within a manufacturing firm is performed by the operations function?
o
market research
o
sales promotion
o
quality assurance and control
o
borrowing funds
o
stock issue
Question 6
What is a global
network of organizations and activities that supply a firm with goods and
services?
o
supply chain
o
vendor tree
o
supply tree
o
vendor network
o
provider network
Question 7
What are the five
elements in the management process?
A) plan, direct,
update, lead, and supervise
B) accounting, finance,
marketing, operations, and management
C) organize, plan,
control, staff, and manage
D) plan, organize,
staff, lead, and control
E) plan, lead,
organize, manage, and control
o
B
o
E
o
A
o
D
o
C
Question 8
Henry Ford is noted for
his contributions to:
o
assembly line operations.
o
scientific management.
o
material requirements planning.
o
statistical quality control.
o
time and motion studies.
Question 9
Which is NOT true
regarding differences between goods and services?
A) Services are
generally produced and consumed simultaneously; tangible goods are not.
B) Services tend to be
more knowledge-based than goods.
C) Services tend to
have a more inconsistent product definition than goods.
D) Goods tend to have
higher customer interaction than services.
E) Reselling is unusual
in services; goods often have some residual value.
o
E
o
A
o
D
o
B
o
C
Question 10
A foundry produces
circular utility access hatches (manhole covers). If 16 covers are produced in
an 8-hour shift, the productivity of the line is:
o
0.5 covers/hr.
o
2 covers/hr.
o
20 covers/hr.
o
5 covers/hr.
o
128 covers/hr.
Question 11
What term is given to
those individuals with a vested interest in an organization, including
customers, distributors, suppliers, owners, lenders, employees, and community
members?
A) alumni
B) investors
C) vestors
D) stockholders
E) stakeholders
o
C
o
E
o
D
o
A
o
B
Question 12
Production processes
are being dispersed to take advantage of national differences in labor costs.
o
True
o
False
Question 13
Which of the following
represents a reason for globalizing operations?
A) to improve the
supply chain
B) to improve
operations
C) to expand a
product's life cycle
D) to attract and
retain global talent
E) all of these
o
D
o
A
o
B
o
C
o
E
Question 14
A firm can effectively
use its operations function to yield competitive advantage through all of the
following EXCEPT:
o
speed of delivery.
o
constant innovation of new products.
o
customization of the product.
o
maintaining a variety of product options.
o
setting equipment utilization goals
below the industry average.
Question 15
The ability of an
organization to produce goods or services that have some uniqueness in their
characteristics is:
A) mass production.
B) time-based competition.
C) competing on
productivity.
D) competing on
quality.
E) competing on
differentiation.
o
B
o
C
o
D
o
E
o
A
Question 16
Before establishing and
implementing strategy, a resources view would ensure that which of the
following resources are available?
A) financial
B) physical
C) human
D) technological
E) all of these
o
A
o
E
o
B
o
C
o
D
Question 17
Which of the following
is NOT part of value-chain analysis?
A) product research
B) quality management
C) supply chain
management
D) project management
E) human resources
o
D
o
C
o
E
o
B
o
A
Question 18
Cost minimization is an
appropriate strategy in which stage of the product life cycle?
A) introduction
B) growth
C) adolescence
D) decline
E) retirement
o
C
o
B
o
E
o
A
o
D
Question 19
A SWOT analysis
determines:
A) internal strengths
and weaknesses and internal opportunities and threats.
B) internal strengths
and weaknesses and external opportunities and threats.
C) external strengths
and weaknesses and internal opportunities and threats.
D) external strengths
and weaknesses and external opportunities and threats.
E) internal strengths
and opportunities and external weaknesses and threats.
o
D
o
A
o
C
o
B
o
E
Question 20
Core competencies are
good candidates for outsourcing.
o
True
o
False
Question 21
What is the practice of
transferring a firm's activities that have traditionally been internal to
external suppliers?
A) nearshoring
B) farshoring
C) offshoring
D) outsourcing
E) backsourcing
o
C
o
A
o
E
o
D
o
B
Question 22
The phases of project
management are:
A) planning,
scheduling, and controlling.
B) planning,
programming, and budgeting.
C) planning,
organizing, staffing, leading, and controlling.
D) different for
manufacturing projects than for service projects.
E) GANTT, CPM, and
PERT.
o
C
o
E
o
A
o
D
o
B
Question 23
Gantt charts give a
timeline for each of a project's activities, but they do not adequately
illustrate the interrelationships between the activities and the resources.
o
True
o
False
Question 24
A code of ethics
especially for project managers:
A) has been established
by the Project Management Institute.
B) has been formulated
by the Federal government.
C) has been formulated
by the World Trade Organization.
D) is inappropriate,
since everyone should use the same guidance on ethical issues.
E) does not exist at
this time.
o
C
o
E
o
D
o
A
o
B
Question 25
The control of projects
involves close monitoring of which of the following?
A) resources
B) costs
C) quality
D) budgets
E) all of the these
o
C
o
D
o
B
o
E
o
A
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