Question Details

*****Due 12/29/16*****

DQ 1
Obtain a copy of the most recent annual report for your company or a company about which you would like to learn.  Read through the background information in the report and identify examples of strategic, tactical or operational goals discussed in the report. 200 words

DQ 2
A major part of business success is the development of the value-chain in support of the organization's strategy. It is a significant part of the operations plan [think of operations and systems management for effectiveness and efficiency]. Why is it important for managers to pay close attention to value chain management if they wish to be responsive to customers? Explain and support through examples and/or research. 200 words

DQ 3
Choose a Fortune 500 company using an Internet research that displays the list (provide the URL [web address]). What are the forces in the global task environment and in the global general environment that affect the organization? Explain and support your assessment. 200 words

DQ 4
Certain organizations lend themselves naturally to one type of organizational structure at the top level or another. [CAUTION: There is a distinct difference between organizational DESIGN and STRUCTURE - know what the authors are stating]. What type of organizational structure do you think fits best with your business or a business with which you are familiar? Why is this the case [use the organizational design concepts to justify your structure choice]? 200 words

DQ5
How does the leader or manager choose which type of group or team (each type has its advantages and disadvantages) will help them achieve their goals and execute the strategy? How does this compare with your own work experiences? Explain. 200 words

DQ6
Jones and George (2016) describe the 4-step control process. While all steps are important, let's focus on Step 4 - Taking Managerial Action. Review the control activities in your organization. If the organization's [not individual employees] performance is not achieving the desired control measures (the goals or target performance), what have been management's recommendations to fix the problem? Explain. 200 words

DQ7
Broadbent argued, "You can't manage what you can't measure". This statement illustrates the basis for the control process. Every organization wants to know how well they are performing. In many businesses today, service is a major part of business success. How do you measure service quality? Should the focus be on the organizational service, customer service, or both? Explain and defend your choice. 200 words

*****Due 12/29/16*****