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Question Question 1 In order to be included in positive organizational behavior, a construct must: be atheoretical have reliable and valid measures be traitlike be a physiological resource capacity None of the above 2 points Question 2 Quid pro quo harassment is associated with? legitimate power coercive power information power referent power All of the above 2 points Question 3 Gandhi, Eleanor Roosevelt, and Nelson Mandela would all be striking examples of which type of leadership? Participative Supportive Authentic Democratic None of the above 2 points Question 4 Briefly explain Goleman's dimensions of emotional intelligence. 10 points Question 5 Explain the role of personality traits and mood states in emotional processing. Question 6 How can managers implement empowerment? Question 7 According to Bowen and Lawler, which of the following statements is true regarding levels of empowerment? Traditional production-line firms do not empower their employees. Fairly substantial involvement is found in organizations that employ suggestion programs and quality circles. Moderate involvement is found in organizations where jobs are designed so that employees can employ a variety of skills and have a great deal of autonomy. High involvement is found in those organizations where personnel share information and work together to solve problems and complete tasks. None of the above 10 points Question 8 What is the key to using reward power? 2 points Question 9 What is a perfected theory of learning? Does such a theory exist? Question 10 The Ohio State Study factors have been identified as being task or goal orientation and recognition of _____ and relationships. group needs organizational needs organizational goals individual needs None of the above 2 points Question 11 The strength and frequency of classically conditioned behaviors are determined mainly by the frequency of the eliciting: achievements stimulus response abilities. All of the above 2 points Question 12 How does Pathgoal differ from Fiedler- contingency model? Question 13 List the capabilities that people use to initiate, regulate, and sustain their behavior according to the social cognitive theory. 10 points Question 14 Which of the following statements is true regarding PsyCap It focuses on human capital i.e. knowledge, skills, abilities, and experience It is a first-order core construct It was found to be positively related to desired organizational citizenship behaviors It was found to be more stable than recognized personality traits None of the above 2 points Question 15 Define psychological capital or PsyCap. 10 points Question 16 Negative reinforcement _____ and _____ behavior by the threat of the use of an undesirable consequence or the termination or withdrawal of an undesirable consequence. weakens; decreases neutralizes; stops strengthens; increases subjugates; prevents None of the above 2 points Question 17 In which type of leadership, identified by the path-goal theory, does the leader ask for and use suggestions from associates but still makes the decision Supportive leadership Participative leadership Directive leadership Achievement-oriented leadership None of the above 10 points Question 18 _________________power does not depend on the relationships with others but rather on the position or role that the person holds. Referent Reward Expert Legitimate None of the above 2 points Question 19 The characteristics of a punished person usually include all of the following except: permanently change for the better. uptightness anxiousness.. resentful of the punisher None of the above 2 points Question 20 Define, explain optimism explanatory style. 10 points Question 21 Groups of people who work interdependently with shared purpose across space, time, and organization boundaries using technology to communicate and collaborate are called: traditional collocated teams same-location teams face-to-face teams virtual teams None of the above 2 points Question 22 Explain baseline measure as an O. B. Mod step. Question 23 What are 4 informal roles found in work groups? Question 24 Which among the following is a guideline prescribed by Lyubomirsky for developing and sustaining happiness? Set moderate goals Limit one's social connections Live for the future Practice gratitude None of the above 10 points Question 25 Which among the following statements is true regarding general self-efficacy? It is highly variable depending on the task. It is cognitively processed by the individual before any effort is expended. It is like a personality trait. It is a propinquity. None of the above 2 points Question 26 Describe 4 aspects that compare and contrast the differences between work groups and teams. 2 points Question 27 If feedback includes the following: ready to be received, not understood, restates major points, and is reliable and valid, it is said to be? Supportive Objective Effective Valued None of the above 2 points Question 28 According to the overall contingency model of power, in order for the internalization process to work, the agent must have this type of power and be relevant. Expert or legitimate power Coercive or referent power Expert or reward power Legitimate or reward power None of the above 2 points Question 29 According to Kerr and Jermier's substitutes and neutralizers for leadership, which among the following can be considered as an organization characteristic that can substitute for instrumental leadership? Formalization Inflexibility Leader physically isolated from subordinates Low position power of leader None of the above 2 points Question 30 Define authentic leadership. Question 31 Briefly discuss two different definitions of "group dynamics." Question 32 What are the specific differences between classical and operant conditioning? Question 33 Describe Type A employee characteristics, behaviours. Question 34 Identify what the roots of Classic Exchange theory are and what the theory proposes. Question 35 All of the following are ways to use groups to enhance satisfaction and performance except having groups charged with selection, training, and rewarding of members distributing resources on a group rather than an individual basis ensuring there is no intergroup rivalry organizing work around intact groups All of the above 2 points Question 36 Explain the role of social persuasion as a source of information for self-efficacy. Question 37 What the guidelines for progressive discipline are as explained in the text? Question 38 Which of the following is a capability identified under the social cognitive theory that people use to initiate, regulate, and sustain their behavior? Exclusion Hindsight Theoretical learning Self-regulation All of the above 2 points Question 39 These studies gave the primary group the impetus toward a broader understanding as compared to what was initially limited to a socializing group. The ERG theory The Hawthorne studies The Two-factor theory The Hierarchy of Needs theory None of the above 10 points Question 40 Explain 4 of the factors that influence the degree to which organizations are more political rather than rational. Question 41 What are 3 dysfunctions of groups and teams? Briefly define or explain each. Question 42 Which of the following is characteristic of a team as compared to a work group? The team's purpose is the same as the organization's The team encourages open-ended, active problem-solving meetings The team measures effectiveness indirectly The team discusses, decides, and delegates None of the above 10 points Question 43 Paralanguage is viewed as including what 5 qualities among others? Voice quality Voice characteristics Voice qualifier Vocal segregates 2 points Question 44 List 3 guidelines to help overcome the negative impact that organizational politics can have on the ethics of an organization. Question 45 Briefly summarize the findings of the Ohio State Leadership studies. 2 points Question 46 Pharmaceutical companies and manufacturers of health care products often lobby on issues such as healthcare reform and patent protection. What type of a political strategy are these companies following? Constituency building strategy Information strategy Financial incentive strategy Financial incentive strategy None of the above 2 points Question 47 Some of the research on contingency approaches to power shows that the greater the professional orientation of group members, the greater relative strength _____ power has in influencing them. Expert coercive referent information None of the above 2 points Question 48 According to Warren Bennis, one cannot be a great leader without great charisma influence authority followers All of the above 2 points Question 49 The strength and frequency of operant conditioned behaviors are determined mainly by the achievements. stimulus contrasts consequences All of the above 2 points Question 50 What are 4 of the competencies that are related to leadership effectiveness?
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NU HRM2101 Final Exam 2015 (New)
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