Question Details

OL 500 Week 2-1 Discussion: The Impact of Communication in the Workplace 

Communication is much more than simply talking. It involves ensuring that our messages are being delivered the way we intended, that the recipient- reaction is what we anticipate, and the message is delivered in a considerate and appropriate manner. It also involves actively listening. Communication in today- environment also includes electronic communication and social networking. 

Using your textbook and at least one additional scholarly source, provide examples of effective or ineffective patterns from your own experience. 

In responding to your classmates’ posts, respectfully critique their summaries of effective communication patterns and build on their ideas. Encourage further elaboration by asking your classmates questions, offering alternative viewpoints, and/or including additional research that you have obtained from Shapiro Library. 

Use this discussion to inform Milestone One of your final project as needed. 

Support your initial post and response posts with scholarly sources cited in APA style.