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Explain the three core principles of total quality

Explain the three core principles of total quality



1.	Explain each of the following statements as they apply to modern quality management.

a.	Customer service is the rule, not the exception.
b.	The absence of defects is a given rather than a source of competitive advantage.
2.	Explain the three core principles of total quality.




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28 May 2016

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  1. Genius

    Explain the three core principles of total quality

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