Question Details

Quality assurance depends on two focal points in business



1.	Which of the following refers to any activity aimed at providing customers with products of appropriate quality along with the confidence that products meet consumers’ requirements?
a.	Quality review
b.	Quality control
c.	Quality engineering
d.	Quality assurance

2.	Quality assurance depends on two focal points in business:
a.	design of products; control of quality during delivery.
b.	adherence to policy; after sales service.
c.	time and motion guidelines; management policy on quality.
d.	global quality time and motion guidelines standards; workforce orientation and commitment.

3.	A key contribution of Frederick Taylor- scientific management philosophy was to:
a.	reduce the reliance on inspectors for quality assurance.
b.	increase the training and education workers received.
c.	separate the planning function from the execution function.
d.	combine individual work tasks to promote teamwork.

4.	The change in society- attitude from “let the buyer beware” to “let the producer beware” was fuelled by all the following factors EXCEPT:
a.	government safety regulations.
b.	product recalls.
c.	popularity of TQM as a quality tool.
d.	the rapid increase in product-liability judgments.

5.	Which of the following is most appropriate in describing the quality efforts undertaken with the scientific management philosophy?
a.	Defect prevention was emphasized.
b.	Quality circles were extensively used.
c.	Use of inspection was wide-spread.
d.	Quality was every worker- responsibility.




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