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In all likelihood, you will most need to expand your competency in which of the following



1.      The Minneapolis, Minnesota, company where you work has just opened a plant in Hermosilla, Sonora, Mexico.  In all likelihood, you will most need to expand your competency in which of the following:
a)	Managing ethics;
b)	Managing across cultures;
c)	Managing teams;
d)	None of the above.

2. 	You are told that you need to improve your interviewing skills.  In particular, you are told that you are too superficial.  Which skill do you most need to develop:
a)	Questioning;
a)	Active listening;
b)	Empathizing;
c)	Computer-based. 
3.	When I try to explain something to my boss, he starts asking questions before I can finish my first sentence.  This is evidence that he is (most) deficient in: 
a) 	Active listening;
b) 	Questioning skills;
c) 	Empathizing;  
d)	Describing skills.

4.       I know I get red in the face when my boss does this (above), but he just goes right ahead.  This is evidence that he is also deficient in:
a)	Active listening skills;
b)	Questioning skills;
c) 	Empathizing ability;  
d) 	Describing skills;
e) 	Nonverbal communication. 

5.       When you learn that nearly 2/3 of the products on the market today have been developed within the last quarter of a century, you realize that it is especially important to develop the competency of:
a)	Managing across cultures;
	b)	Managing change;
c)	Managing communication;
d)	Managing diversity;
e)	Managing teams.




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