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Which of the following is NOT a type of Service Desk structure

Which of the following is NOT a type of Service Desk structure 



1.	The Service Support component of ITIL is used to deal with the day-to-day support and maintenance processes of Problem Management, Incident Management, Configuration Management, Change Management, and Release Management plus the Service Desk function. Which of the following is NOT a type of Service Desk structure ?
2.	Release Management is used to implement a group of related and compatible Configuration Items into a batch, which is called a release. Which of the following statements is true about Release Management?
3.	Which one of these statements is correct?




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25 May 2016

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  1. Genius

    Which of the following is NOT a type of Service Desk structure

    Which of the following is NOT a type of Service Desk structure Which of the ****** ******
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