Question Details

Which of the following processes are covered by Service Strategy 



1.	Which of the following processes are covered by Service Strategy ?
Each correct answer represents a complete solution. Choose all that apply.
2.	The objective of Service Level Management is to define, agree, record, and manage levels of service. Which of the following are the benefits of Service Level Management?Each correct answer represents a complete solution. Choose all that apply.
3.	Which of the following statements are TRUE about a Change Proposal?Each correct answer represents a complete solution. Choose all that apply.



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