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Which of the following is a customer who works for the same business as the

Which of the following is a customer who works for the same business as the IT Service Provider 



1.	Which of the following is a customer who works for the same business as the IT Service Provider ?
2.	The Service Level Management process manages the services depending on the tangible records of services, service level targets, and the characteristics of the workload. Which of the following are the responsibilities of the Service Level Manager?
Each correct answer represents a complete solution. Choose all that apply.
Creates and provides the update of the service catalogue.
3.	The aim of Release Management is to deliver, distribute, and track the changes in a release into the live environment. Which of the following approaches are used for release?
Each correct answer represents a complete solution. Choose all that apply.




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25 May 2016

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  1. Genius

    Which of the following is a customer who works for the same business as the IT Service Provider

    Which of the following is a customer who works for the same business as the ****** ******
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