Question Details

The decision to construct a new overseas plant can be considered to be 



1.	All of the following can increase transformational change effort success EXCEPT:
a)	developing a sense of urgency.
b)	have a compelling vision.
c)	empower others to act.
d)	when the team is succeeding, keep going. Don’t stop to celebrate short-term wins or you will stop the forward moving momentum.
e)	build on accomplishments.


2.	Suppose unexpected conflicts occur among numerous people in several different departments of an organization, and that these conflicts ultimately result in a new policy on interdepartmental relations. This situation and its outcome could be called __________.
a)	unplanned change
b)	unexpected trouble
c)	crisis management.
d)	organizational upheaval
e)	human resource conflict


3.	__________ may be disruptive, such as a wildcat strike that ends in a plant closure, or beneficial, such as an interpersonal conflict that results in a new procedure designed to smooth the flow of work between two departments.
a)	Casual change
b)	Involuntary change
c)	Unplanned change
d)	Fortuitous change
e)	Contingent change


4.	__________ is intentional and occurs as a result of specific efforts by a change agent.
a)	Charted change
b)	Programmed change
c)	Outlined change
d)	Arranged change
e)	Planned change


5.	The decision to construct a new overseas plant can be considered to be a(n) __________.
a)	performance gap
b)	planned change
c)	unplanned change
d)	structural change
e)	refreezing phase




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