Question Details

When successful, a force-coercion change strategy results in a longer lasting



True or false:

1.	The planned change model suggests that a change effort be viewed as a process with three distinct phases: listening, doing, and evaluating.


2.	Through a force-coercion change strategy, a change agent acts unilaterally to “command” change through the formal authority of his or her position, to induce change via an offer of special rewards, or to bring about change via threats of punishment.




3.	When successful, a force-coercion change strategy results in a longer lasting, more internalized change than does a rational persuasion strategy.


4.	Sometimes called a normative-reeducative approach, a rational persuasion strategy tries to develop direction and support for change through involvement and empowerment.


5.	Resistance to change is any attitude or behavior that shows unwillingness to make or support a change.



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