Question Details

When learning to say no, an individual should do which of the following


1. When people lose interest in and satisfaction with a job due to stressful working conditions, they are likely to experience __________.
a) constructive stress
b) Type A behavior
c) job burnout
d) Type B behavior
e) eustress

2. Which of the following is an example of a problem-focused coping strategy?
a) Look for the silver lining
b) Try to look on the bright side
c) Stand your ground and fight for what you want
d) Try to forget the whole thing
e) Accept sympathy from someone

3. Managers should be alert to key symptoms of excessive stress in themselves and their employees. Which of the following is a key stress symptom?
a) Changes from punctuality to tardiness
b) Changes from diligent work to careless work
c) Changes from a positive attitude to a negative attitude
d) Changes from cooperation to hostility
e) All of the above

4. __________ is the best first-line strategy in the battle against stress.
a) Stress prevention
b) Stress avoidance
c) Personal wellness
d) EAPs
e) Stress management

5. When learning to say no, an individual should do which of the following?
a) Focus on what matters most
b) Weigh the yes-to-stress ratio
c) Take guilt out of the equation
d) Sleep on it
e) All of the above



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