Question Details

What is conflict management 



1. The conflict-handling intention that combines assertiveness and cooperation is:
a. collaborating.
b. accommodating.
c. compromising.
d. competing.
2. The conflict-handling intention that represents the midrange on both assertiveness and
cooperativeness is:
a. avoiding.
b. accommodating.
c. competing.
d. compromising.
3. According to the conflict process, cooperativeness is the degree to which:
a. the organization satisfies its own goals.
b. both parties work toward a common goal.
c. there is an absence of conflict.
d. one party attempts to satisfy the other party- concerns.
4. A method that requires the conflicting parties to confront the basic causes of their conflict in
search of a win-win solution is called:
a. competing.
b. collaborating.
c. accommodating.
d. compromising.
5. What is conflict management ?
a. achieving desired conflict level
b. avoiding conflict
c. eliminating all conflict
d. dysfunctional conflict




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