Question Details

A tool to help focus on the most significant problems 


1. A tool to help focus on the most significant problems is _____.
A. flow charts
B. pareto analysis
C. cause and effect diagram
D. scatter diagram
2. An unlikely basis for an organization's culture is _____.
A. the vision of the corporate founder
B. expectations of leadership
C. the performance evaluation-reward system
D. the location of the organization- manufacturing and distribution facilities
3. Assumptions are _____.
A. deeply held beliefs that guide behavior of employees
B. widely known and formally communicated throughout the organization
C. behavioral tendencies or enacted values
D. unwritten rules of conduct frequently violated by new employees
4. __________ firms are those that successfully generate, disseminate, and respond to market information.
A. Customer oriented
B. Information oriented
C. Satisfaction oriented
D. Market oriented
E. Competitive oriented



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