Question Details

Which Availability Management activities are considered to be proactive 



An availability plan should consider the requirements for what period?
Software is scanned for viruses before it goes into the Definite Software Library (DSL). Which of the following ITIL processes is accountable for ensuring that only virus-free software is place into the DSL?

You work as a Project Manager for uCertify Inc. You are working on a high-profile project. Your project team has team from all departments within the organization, and each team member has a number of activities to complete each week to contribute to the project. Management would like you to create a chart to show each project team member's work assignment using a simple legend. What type of chart is management asking you to create?
Which Availability Management activities are considered to be proactive in contrast to being reactive?




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