Question Details

Research on the various ways of exercising



1. Which strategy for exercising relational influence can be described as “using the exchange of benefits as a basis for negotiation?” 
a) assertiveness. 
b) sanctions. 
c) bargaining. 
d) reason. 
e) coalition. 


2. Which one of the following strategies for exercising relational influence can be defined as “using a direct and forceful personal approach?”
a) assertiveness. 		b) reason. 
c) coalition. 			d) sanctions. 
e) higher authority. 

3. Research on the various ways of exercising relational influence has concluded that __________ is the most popular strategy overall. 
a) coalition. 		b) bargaining. 		c) reason. 
d) friendliness. 		e) sanctions. 


4. __________ is a key foundation of the increasingly popular self-managing work teams and other creative worker involvement groups. 
a) reengineering. 		b) continuous improvement. 
c) empowerment. 		e) strategic human resource management. 
f) total quality management. 


5. Which statement about empowerment is not true? 
a) in business today, managers in progressive organizations are expected to be good at empowering the people with whom they work. 
b) rather than considering powering to be something at higher levels, power can be shared by everyone working flatter and more collegial structures. 
c) the concept of empowerment is part of the sweeping change being witnessed in today- corporations. 
d) empowerment is a key foundation of the increasingly popular self-managing work teams and other creative worker involvement groups. 
e) one of the bases for empowerment is the need to maintain older views of power itself. 





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