Question Details

The emphasis on direct substitution



1. In many organizations, the initial implementation of __________ displaces the most routine, highly specified, and repetitious jobs but it did not alter the fundamental character or design of the organization. 
a) organization design. 
b) boundary spanning roles. 
c) human resource systems. 
d) information technology. 
e) environmental scanning systems. 
 

2. A second wave of implementation of information technology, which replaced process controls and informal coordination mechanisms, brought __________ in organizational design. 
a) no changes. 
b) marginal changes. 
c) moderate changes. 
d) very dramatic changes. 
e) completely unanticipated changes. 


3. The emphasis on direct substitution of ________ for process controls and coordination mechanisms was still the norm in many organizations well into the 1990s, and in smaller firms it continues today. 
a) human resource systems. 
b) information technology. 
c) environmental scanning systems. 
d) organization design. 
e) boundary spanning roles. 


4. Which of the following statements is NOT correct? 
a) information technology has long been recognized for it potential to improve the efficiency, speed of responsiveness, and effectiveness of operations. 
b) information technology provides individuals deep within the organization with the information they need to plan, make choices, coordinate with others, and control their own operations. 
c) although simple substitution could proceed one application at time, the real impact of adding information technology capability could not come until it was broadly available to nearly everyone. 
d) complex decision support systems do little to aid middle and lower-level managers in analyzing problems and making decisions. 
e) information technology became advanced manufacturing technology when computer-aided design (CAD) was combined with computer-aided manufacturing (CAM) to yield the automated manufacturing cell. 


5. For the production segments of firms using __________ such as auto assembly plants and canneries, IT can be linked to total quality management programs and be embedded in the machinery. 
a) mediating technology. 		b) intensive technology. 
c) long-linked technology. 		d) small-batch technology. 
e) continuous-process technology. 



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