Question Details

The tone for a culture and for cultural change



1. Managers can modify the __________ of culture, such as the language, stories, rites, rituals, and sagas. 
a) vocal aspects. 		b) visible aspects. 
c) verbal aspects. 		d) oral aspects. 		e) written aspects. 


2. __________ set the tone for a culture and for cultural change. 
a) Production employees. 		b) Service workers. 
c) First-line supervisors. 		d) Middle level managers. 
e) Top managers. 
 

3. Which of the following statements about the management of organizational culture is NOT correct? 
a) Managers are able to reinforce and support an existing strong culture. 
b) Managers are able to help build resilient cultures in situations where the features of strong cultures are absent. 
c) Corporate culture can be managed by directly modifying the observable culture, shared values, and common assumptions that deal with issues of external adaptation. 
d) Corporate culture can be managed by using organizational development techniques to modify specific elements of the culture that address both external adaptation and internal integration. 
e) Corporate culture can be managed by dictating rules from the top of the organization. 

4. ___________ is a condition where dominant cultural patterns are inconsistent with new emerging innovations. 
a) Exploitation 
b) Organizational cultural lag 
c) Exploration 
d) Subcultures 
e) Process innovation 


5. If rule changing and rule following are not properly balanced, there is a danger of reinforcing 
a) innovation. 
b) creativity. 
c) cultural lag. 
d) common assumptions. 
e) shared values. 




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