Question Details

BUS 520 WEEK 11 FINAL EXAM PART 1
•	Question 1
When people work less hard in teams than they would individually, __________ occurs.

			
•	Question 2
The final stage in the team development process is known as the __________ stage.

			
•	Question 3
Members of __________ can solve problems with a positive combination of functional expertise and integrative or total systems thinking.

			
•	Question 4
Self-managed teams have structural and management implications for organizations because they largely eliminate __________.

			
•	Question 5
	__________ form when subgroups emerge within a team due to issue-specific disagreements.

			
•	Question 6
	__________ is the sharing of responsibility for meeting group task and maintenance needs.

			
•	Question 7
From a manager- perspective, the worst-case scenario of a work team- performance norms and cohesiveness occurs with __________ performance norms and __________ team cohesiveness.

			
•	Question 8
In terms of team productivity, the best-case scenario of a work team- performance norms and cohesiveness occurs with __________ performance norms and __________ team cohesiveness.

			
•	Question 9
The first step in the rational decision model is _______________.

			
•	Question 10
The most difficult environment for decision makers to cope with is the __________ environment.

			
•	Question 11
__________ accepts the notion of bounded rationality and assumes that decision makers act only in terms of what they perceive about a given situation.

			
•	Question 12
A key element in Decision-Making under risk and uncertainty is __________.

			
•	Question 13
A decision is exposed to public scrutiny and forces decision-makers to consider it in the context of full transparency with the use of __________.

			
•	Question 14
__________ conflicts occur when the communication of task expectations is unclear or upsetting in some way, such as a team member receiving different expectations from the leader and other members.

			
•	Question 15
__________ commonly involves supervisor-subordinate disagreements over resources, goals, deadlines, or performance results.

			
•	Question 16
The manager negotiates directly with one other person in __________ negotiation.

			
•	Question 17
Two important goals must be considered in negotiation. These goals are __________.

			
•	Question 18
__________work well for more routine and straightforward messages, such as announcing the location of a previously scheduled meeting.

			
•	Question 19
__________ is often accompanied by an unwillingness to understand alternative points of view and to take the values they represent seriously.

			
•	Question 20
	Because communication is frequently biased when flowing upward, subordinates may __________.

			
•	Question 21
	__________ occurs when an individual feels his self-worth is being questioned.

			
•	Question 22
Which strategy for exercising relational influence can be described as “using the exchange of benefits as a basis for negotiation?”

			
•	Question 23
Which one of the following strategies for exercising relational influence can be defined as “using a direct and forceful personal approach?”

			
•	Question 24
	Milgram designed experiments to determine the extent to which people __________.

			
•	Question 25
__________ is a political self-protection approach of redirecting responsibility by claiming to be an early supporter of something that turns out to be successful, or one who had initial reservations if a programs fails.

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