Question Details

Healthcare Quality Management And Outcomes Analysis
Quality Issue Paper   (10 points)   Due Monday of Week 1
Submit a 700-1,050 word paper discussing a personal health care consumer related experience. Include at least two references.  Some examples are a doctor, hospital, clinic, or pharmacy visit, or a medical procedure or test that was completed. Include the following elements in your paper:
a)       Describe the event.
b)       What distinguishes quality care/service to you?
c)       Did this experience meet your expectations?
d)       If yes, why?
e)       If no, then from your perspective, what should have happened?



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