Question Details

CIS 336 WEEK 5 MIDTERM EXAM
•	Question 1 	
 	When would an organization elect to use BPR over TQM?
			
•	Question 2 
 	All of the following are new types of jobs created by the growing reliance on technology EXCEPT:

			
•	Question 3 
 	Enterprise systems are useful for organizations seeking to do all of the following EXCEPT:
			
•	Question 4 
 	Significant changes in IS should trigger a reassessment of the _____________.

			
•	Question 5 

 	A bank provides its customers mobile applications that significantly simplify traditional banking activities. For example, a customer can use a smartphone to take a picture of a check and electronically deposit into an account. This unique service demonstrates the bank- desire to practice which one of Porter- strategies?
			
•	Question 6 
 	The physical means by which information is exchanged among hardware components is called _______.

			
•	Question 7 

 	A social business strategy is designed to use social IT tools for all of the following EXCEPT:

•	Question 8 
	
 	All of the following are IT platforms EXCEPT for the _________.

			
•	Question 9 

 	GE recognized that it could only sustain its competitive advantage for a limited time as competitors attempted to outmaneuver them. What was the model that Welch applied to help solve this problem?
			
•	Question 10 
 	The concept of “jobs” is being replaced with the concept of work, requiring a framework that links the IS Strategy with the organization strategy to answer all of the following EXCEPT:

			
•	Question 11 
	Business strategies based on hyper competition focus on customer satisfaction and profit maximization but also build in a component of business intelligence. Business intelligence helps an agile organization to:

•	Question 12 

 	A company that wants to make incremental improvements to existing business processes would utilize which of the following?
			
•	Question 13 

 	The Department of Veterans Affairs (VA) realized it did not have adequate policies, education or technology in place for remote workers when:

			
•	Question 14	
 	_________________________is an all-encompassing tool used for modeling, building, executing and monitoring business processes that go across organizational boundaries (and often systems).

			
•	Question 15 
 	To remain competitive, an organization- business strategy must adapt and respond to all of the following variables. Which variable in particular does IS help to determine?
			
•	Question 16 

 	The Nike + iPod Sports Kit is a sensor in your shoe that syncs with your iPod and provides details about your workout. This inter-organizational relationship affords both Nike and Apple a business advantage. This relationship between Nike and Apple is best described as:

			
•	Question 17 
 	Suppose Zara has a linked supply chain with Silk City, a fabric supplier. Zara and Silk City use IT to seamlessly exchange data, communicating requirements as well as delivery expectations. The relationship between Zara and Silk City is best described as:
			
•	Question 18 

 	All of the following are identified causes of the 2010 Deepwater Horizon oil spill EXCEPT for:
			
•	Question 19 
 	A computer- hardware and ____________ specify its platform.

			
•	Question 20 

 	Google has disrupted a number of industries, particularly the advertising and software industries. Google's ability to quickly and aggressively provide new products and services is best described by:

•	Question 21 
	
 	The business diamond identifies the crucial, interrelated components for designing an organization. The components include all of the following EXCEPT:

•	Question 22 

 	Zara- strategically uses information technologies to do all of the following EXCEPT:

•	Question 23 
	
 	Which one of the following is a valid statement?

•	Question 24 

 	The general manager for a retail clothing outlet was recently cited as saying, “IT is the cornerstone of our company. All of our decisions are based on the sophisticated systems that we have deployed throughout our organization. IT drives our decisions.” What position should the manager hold regarding IT and its influence on decision making?

•	Question 25 
	
 	General managers should take an active role in decisions about information systems. This is vital because:

			
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