Question Details

Read the Hoosier Burger scenario on page 28 in Chapter 1 of the text and address the following in a two-to-four page paper, not including the title page and references page. In addition to the text, cite at least two additional scholarly references from the Ashford library to support your discussion. To ensure you understand scholarly resources, watch Ashford Library- tutorial called “Library Research Tips for Business Students” to make sure you understand what a scholarly resource is.
Do not simply quote or summarize content from the textbook; instead, make sure that your answers apply to the case study.
Label each section of your paper by starting each answer with the corresponding letter (a, b, c, or d) so that your response to each item can be easily found.
A) Apply all four parts of the Systems Development Life Cycle (SDLC) approach to Hoosier Burger: planning and selection, analysis, design, and implementation/operation. Include details on how the case study applies to each of these four parts. B) Using the Hoosier Burger scenario, discuss at least one example for each of the nine system characteristics listed on pages 6-7. C) Provide an explanation of all Hoosier Burger- major subsystems. D) Explain which of the four approaches to system development found on pages 20-24 you believe should be used by Hoosier Burger. Support your explanation with examples from your own experiences and/or scholarly sources. 
 System Development of Hoosier Burger 
 As college students in the 1970s, Bob and Thelma Mellankamp often dreamed of starting their own business. While on their way to an economics class, Bob and Thelma drove by Myrtle- Family Restaurant and noticed a “for sale” sign in the window. Bob and Thelma quickly made arrangements to purchase the business, and Hoosier Burger Restaurant was born. The restaurant is moderately sized, consisting of a kitchen, dining room, counter, storage area, and office. Currently, all paperwork is done by hand. Thelma and Bob have discussed the benefits of purchasing a computer system; however, Bob wants to investigate alternatives and hire a consultant to help them.
Perishable food items, such as beef patties, buns, and vegetables are delivered daily to the restaurant. Other items, such as napkins, straws, and cups, are ordered and delivered as needed. Bob Mellankamp receives deliveries at the restaurant- back door and then updates a stock log form. The stock log form helps Bob track inventory items. The stock log form is updated when deliveries are received and also nightly after daily sales have been tallied.
Customers place their orders at the counter and are called when their orders are ready. The orders are written on an order ticket, totaled on the cash register, and then passed to the kitchen where the orders are prepared. The cash register is not capable of capturing point-of-sale information. Once an order is prepared and delivered, the order ticket is placed in the order ticket box. Bob reviews these order tickets nightly and makes adjustments to inventory.
In the past several months, Bob has noticed several problems with Hoosier Burger- current information systems, especially with the inventory control, customer ordering, and management reporting systems. Because the inventory control and customer ordering systems are paper-based, errors occur frequently. These errors often affect delivery orders received from suppliers as well as customer orders. Bob has often wanted to have electronic access to forecasting information, inventory usage, and basic sales information. This access is impossible because of the paper-based system.
a.	Apply the SDLC approach to Hoosier Burger.
b.	Using the Hoosier Burger scenario, identify an example of each system characteristic.
c.	Decompose Hoosier Burger into its major subsystems.
d.	Briefly summarize the approaches to systems development discussed in this chapter. Which approach do you feel should be used by Hoosier Burger?
 (Valacich 28)
Valacich,  George, & Hoffer. Essentials of System Analysis and Design, 4th Edition. Pearson Learning Solutions. VitalBook file.
The citation provided is a guideline. Please check each citation for accuracy before use.


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