HSA 530 Midterm

•	Question 1
4 out of 4 points
	
 	Today- Human Resource Departments may be seen as having an image problem because
Answer			
	Selected Answer:	   
senior managers see the department as only a hiring and paper-pushing function.
 
              

              
			
•	Question 2
4 out of 4 points
	
 	“Outsourcing” of payroll refers to:
Answer			
	Selected Answer:	   
Having payroll services provided by an outside vendor.
 
              

              
			
•	Question 3
0 out of 4 points
	
 	The reason the HR Department should report directly to the CEO or an executive vice president is so:
Answer			
	Selected Answer:	   
The CEO knows what is going on with any HR issues that may impact the organization legally.

                       
              
			
•	Question 4
4 out of 4 points
	
 	This type of alternative HR model emphasizes improving the employee is essential to overall effectiveness of the organization.
Answer			
	Selected Answer:	   
Humanistic model



•	Question 5
4 out of 4 points
	
 	A possible hazard of using this alterative HR model is placing money before employee relations.
Answer			
	Selected Answer:	   
Financial model



			
•	Question 6
4 out of 4 points
	
 	What regulation is responsible for providing training to health care workers who will be handling or in contact with hazardous materials in the workplace?
Answer			
	Selected Answer:	   
Occupation Safety and Health Act



•	Question 7
0 out of 4 points
	
 	The National Labor Relations Act had the principal effect of:
Answer			
	Selected Answer:	   
giving unions virtually unlimited power in organizing and negotiating.
                       
              

		
•	Question 8
4 out of 4 points
	
 	What is the regulation that provides guidelines for a safe workplace for all workers?
Answer			
	Selected Answer:	   
Occupation Safety and Health Act



		
•	Question 9
0 out of 4 points
	
 	Succession planning is considered part of what HR function?
Answer			
	Selected Answer:	   
Talent Development



		
•	Question 10
0 out of 4 points
	
 	In small health care organizations, awards and recognition programs are often coordinated by the:
Answer			
	Selected Answer:	   
HR department.


		
•	Question 11
4 out of 4 points
	
 	What task does a department manager have to do in order to start the recruitment process to hire an employee?
Answer			
	Selected Answer:	   
Submit a personnel requisition to HR. 
                       
              

          
			
•	Question 12
4 out of 4 points
	
 	According to the textbook why should a manager never formally verbalize his or her management style?
Answer			
	Selected Answer:	   
The manager will have a perception problem with employees if any slight deviation from that style occurs.



		
•	Question 13
0 out of 4 points
	
 	According to the textbook, generally, if employees view their supervisor as cold, uncaring and impersonal, then they are most likely to:
Answer			
	Selected Answer:	   
perceive their work load as a burden to accomplish.


		
•	Question 14
4 out of 4 points
	
 	Many position descriptions can serve a dual function as:
Answer			
	Selected Answer:	   
a recruiting and an employee evaluation tool.



	
•	Question 15
4 out of 4 points
	
 	Which of the following statements best describes the role of the incumbent in the position analysis process?
Answer			
	Selected Answer:	   
Identify and describe the activities that occur during one complete cycle of duties.



		
•	Question 16
0 out of 4 points
	
 	Why is it best for department managers to have the HR department check the references of potential candidates?
Answer			
	Selected Answer:	   
Since the HR department keeps files on all candidates who applied for the position, all recruiting activities should be coordinated through HR.  
                       

		
•	Question 17
0 out of 4 points
	
 	Why is it a good practice to document the information given in a reference call?
Answer			
	Selected Answer:	   
It may lead to a potential recruiting source.



	
•	Question 18
4 out of 4 points
	
 	The organization- most effective recruiters come from:
Answer			
	Selected Answer:	   
satisfied employees.




	
•	Question 19
0 out of 4 points
	
 	The original Civil Service Act:
Answer			
	Selected Answer:	   
Strengthened the long-standing practice known as the “spoils system.”



	
•	Question 20
0 out of 4 points
	
 	Under civil service, disciplinary procedures:
Answer			
	Selected Answer:	   
Are aimed exclusively at the problems involved in ridding the organization of unsatisfactory performers.



		
•	Question 21
0 out of 4 points
	
 	According to the textbook, what is a problem with asking many open-ended interview questions?
Answer			
	Selected Answer:	   
It feels more like an interrogation than an interview to the candidate.



		
•	Question 22
0 out of 4 points
	
 	Which is a leading question?
Answer			
	Selected Answer:	   
Why are you interested in this position?
                       
              


	
•	Question 23
4 out of 4 points
	
 	The most effective interview questions are:
Answer			
	Selected Answer:	   
those that require some thought and can be reasonably answered in a few sentences.



		
•	Question 24
0 out of 4 points
	
 	Among the benefits of training and development are:
Answer			
	Selected Answer:	   
creating a revenue generating source for the organization.



                    
              
			
•	Question 25
0 out of 4 points
	
 	What is the percentage of recall for learners who see, hear and do something?
Answer			
	Selected Answer:	   
25%