1.
Correct:
The Correct Answer is: D.
Organization analysis determines the overall needs of the company so that training
can be designed to focus on strategic goals.
The level of training needs analysis that focuses on identifying whether training supports
the company- strategic direction is called _____ analysis.
A. individual
B. environmental
C. operations
D. organization
2.
_____ analysis is helpful in determining the special needs of a particular group, such as
older workers, women, or managers at different levels.
Correct:
The Correct Answer is: C.
A demographic analysis can assist in designing training and selecting appropriate
training methods.
A. Individual
B. Operations
C. Demographic
D. Organization
3.
The level of training needs analysis that attempts to identify the content of the training is
_____ analysis.
A. operations
B. individual
Correct:
The Correct Answer is: A.
The operations analysis tries to break down the job and determine the specifics
tasks that the employee needs to learn.
C. environmental
D. organizational
Concept: Principles That Enhance Learning
Mastery 100% Questions 4 5 6
4.
_____ refers to the material that is rich in association for the trainees and is therefore
easily understood by them.
A. Meaningfulness
Correct:
The Correct Answer is: A.
To structure training for meaningfulness, provide an overview of the material at the
start of training. Use real-life examples and build from simple skills to more complex
as you go.
B. Pygmalion effect
C. Orientation
D. Training paradox
5.
Which theory is founded on the premise that an individual- intentions regulate his or her
behavior?
A. Attribution theory
B. Grounded theory
Correct:
The Correct Answer is: D.
Individual goal setting is important to help maintain motivation and focus during the
learning processâ€â€even the best designed training cannot be successful if the
individual is not motivated.
C. Correspondent inference theory
D. Goal theory
6.
When trainees are given the opportunity to practice far beyond the point where they have
performed a task correctly several times, the task becomes second nature and is
A. repetitive
B. overlearned
C. boring
Correct:
The Correct Answer is: B.
For some tasks, like those that are performed infrequently and under high stress
such as CPR, police or military skills, and so forth, overlearning is critical for task
proficiency.
D. irrelevant
Concept: Three Categories of Training Methods
Mastery 100% Questions 7 8 9
7.
The systematic, long-range program within information presentation training methods to
improve the organization is
A. conferences
B. intelligent tutoring
Correct:
The Correct Answer is: D.
Trainers select various methods based on type of material to be learned, the
audience being trained, and other factors.
C. on-the-job training
D. organizational development
8.
Which of the following is an example of the simulation method of training?
A. Job rotation
B. Orientation
C. Correspondence courses
D. In-basket
Correct:
The Correct Answer is: D.
In-basket simulations give the trainee a series of messages, e-mails, or memos and
the trainee must prioritize the work.
9.
Which of the following is an example of an on-the-job training method?
A. Intelligent tutoring
B. Role playing
C. Understudy assignments
D. Case method
Correct:
The Correct Answer is: C.
The trainee in an understudy assignment learns by side-by-side observation and
practice with an experienced senior employee.
Concept: Steps in Evaluation Phase
Mastery 100% Questions 10 11 12
10.
In evaluating training programs, it is important to distinguish _____ from data-collection
methods.
A. targets of evaluation
B. organizational payoffs
C. cost-benefit analysis
Correct:
The Correct Answer is: A.
Targets of evaluation and methods of data collection are linked through the options
available for measurement.
D. individual participation
11.
The impact of training on _____ is the most significant, but it is the most difficult effect to
demonstrate.
A. trainee self-esteem
B. organizational results
C. demographics
D. action learning
Correct:
The Correct Answer is: B.
Recent research shows that the general utility equation can be modified to reflect the
dollar value of improved job performance resulting from training.
12.
The evaluation phase is one phase of the process for effective training to occur. Which of
the following is not a part of the evaluation phase?
A. Development criteria
B. Pretest trainees
C. Monitor training
D. Select training media
Correct:
The Correct Answer is: D.
Evaluation of training includes pretest, developing training, facilitating, monitoring,
and post-test.