BUS 445 WEEK 3

de Details - All Questions
Question 1.	Question :	According to the text, in fully-empowered TQ organizations and those with strong self-directed teams, you would probably find the _____ style to be most prevalent.



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Question 2.	Question :	Which of the following is TRUE of the four major categories of quality costs?

 	



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Question 3.	Question :	An important contemporary theorist of the learning organization is MIT professor
 			

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Question 4.	Question :	According to Robert Cole, _____ is described as a non-linear, discontinuous, experimental, back-and-forth process that is needed in order to develop products and services to compete in the existing turbulent business environment.

 	

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Question 5.	Question :	Middle management is usually the organizational group that is most supportive of a change to a total quality environment.



Question 6.	Question :	Which of the following is NOT an external failure cost?

 	


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Question 7.	Question :	Which of the following is NOT recognized as a barrier to change?




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Question 8.	Question :	_____ systems are software packages that integrate organizational information systems and provide an infrastructure for managing information across the enterprise.

 

 			


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Question 9.	Question :	For a firm with a mature and effective quality cost management system, the greatest proportion of quality cost will be found in which category?

 	



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Question 10.	Question :	The use of statistical techniques, such as regression and analysis of variance, will ensure an organization- ability to effectively analyze data.

 	
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