HCA 230 Week 4 Assignment Help | University of Phoenix

HCA 230 Week 4 Assignment Help | University of Phoenix

Listening Skills Memorandum


Review Communicating in the workplace (pp. 107-109).


Imagine you are the office manager for a medical practice and have recently attended a conference where you learned about active listening and its benefits. You want to share the information you have learned with your colleagues and coworkers.


Write a 300- to 400-word memo describing the process of active listening and how it benefits the health care workplace using the attached Listening Skills Memorandum.


Memos, or memorandums, are short communications often used in a business setting to record events or observations about a particular topic. A memorandum should provide a succinct summary of a problem and options for solving the problem. A memo is generally a communication between colleagues; therefore, the tone should be friendly. Memos should be concise and to the point.


1. Begin the memo with a brief paragraph describing the reason for the memo.

2. Use bullet points to explain the most important elements.

3. Add a short thank you note to conclude the memo.


NOTE: Remember to add your name and the current date to the top of the memo.


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