BUS 520 Exam

Question 1
 
According to Archie Carroll, if a manager doesn’t subscribe to any ethical decision-making principles and acts in any situation to simply take personal advantage, he or she would be classified as a(n):
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Question 2
 
Which of the following reflects the expectations of the new generation of workers?
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Question 3
 
The degree to which the culture respects and values diversity and is open to anyone who can perform a job, regardless of their diversity attributes, is known as:
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Question 4
 
The match of organizational culture and individual characteristics is called a(n):
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Question 5
 
In recent years, the workplace has experienced a shift from a focus on diversity to a focus on __________.
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Question 6
 
__________ stress has a positive impact on both attitudes and performance.
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Question 7
 
__________ combines a set of physical and mental characteristics that reflect how a person looks, thinks, acts, and feels.
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Question 8
 
__________ individuals are oriented toward conformity and try to accommodate themselves to other people.
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Question 9
 
The flip side of organizational citizenship are__________.
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Question 10
 
Which of the following is one of the six major categories of emotions identified by researchers?
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Question 11
 
A state of inconsistency between an individual- attitudes and behavior is known as 
Question 12
 
The five facets of job satisfaction measured by the Job Descriptive Index are __________.
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Question 13
 
Halo effects are particularly important in which managerial process?
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Question 14
 
Managing __________ properly can change the direction, level, and persistence of an individual- behavior.
Question 15. Which perceptual distortion occurs when an individual- characteristics are compared with those of others recently encountered who rank higher or lower on the same characteristic?
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Question 16
 
The creation of a new behavior by the positive reinforcement of successive approximations to the desired behavior is called __________.
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Question 17
 
Which of the following sets of items relate to the perceiver as a factor influencing of the perceptual process?
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Question 18
 
Herzberg recommends building motivators into job content by using __________.
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Question 19
 
Content theories attempt to explain work behaviors based on __________.
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Question 20
 
The degree to which all people are treated the same under a policy is known as __________.
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Question 21
 
In the context of motivation, direction refers to __________.
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uestion 22
 
__________ is a technique of performance appraisal that involves ordering each individual from best to worst on each performance dimension being considered.
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Question 23
 
The awarding of cash bonuses is especially common in the __________ of organizations.
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Question 24
 
For a performance appraisal system to be valid, it must __________.
Question 25
 
A current trend in business today is __________.
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