MKTG 303 Week 6 Discussion | Assignment Help | APUS
- american-public-university-system / MKTG 303
- 22 Feb 2020
- Price: $8
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MKTG 303 Week 6 Discussion | Assignment Help | APUS
Week 6 Discussion
All Discussions Related
to Week Six
THREAD: Discussion
Questions
Answer the following
discussion questions this week. You need to answer at least one DQ by the end
of Wednesday so that your classmates have some discussion items to encourage
discussion before the end of the week. You must also interact with at least one
student (or the instructor) before the weekend to receive full participation
credit in this course).
1. The Internet has the
capacity to increase customer expectations about service levels and also to be
the vehicle that delivers service that meets or exceeds those
expectations. Take a position on this statement and be prepared to
discuss it.
2. Moving all service
delivery to the Web where customers can access it when they need it is the most
important aspect of building a successful customer service program. Do
you agree or disagree? Why?
3. How does a
marketer know when a site should simply be improved upon and when it should be
completely redesigned and re launched?