Contingency Approach To Management

Contingency Approach To Management

Organizational Behavior (OB)

 

·         The study of human behavior in the workplace, the interaction between people and the organization, and the organization itself.

 

Scientific Management

 

·         the application of scientific methods to increase worker's productivity.

 

Administrative Management

 

·         A school of management thought concerned primarily with how organizations should be structured and managed.

 

Hawthorne effect

 

·         the tendency for people to behave differently when they receive attention because they respond to the demands of the situation.

 

Human Relations Movement

 

·         An approach to dealing with workers based on the belief that there is an important link among managerial practice, morale, and productivity.

 

Contingency Approach To Management

 

·         The view point that there is no one best way t manage people or work but that the best way depends on certain situational factors. (Examine people and situations different before taking action)

 

Positive Organizational Behavior

 

·         The study and application of human resource strenghts and physiological capacities that can be measured, developed, and managed for performance improvement. ( Focus on measurable strengths of workers to improve performance)

 

Individual Differences

 

·         Variations in how people respond to the same situation based on personal characteristics.

 

Demographic Diversity

 

·         Differences in background factors about the workforce that help shape workers' attitudes and behavior.

 

Cognitive Intelligence

 

·         The capacity to acquire and apply knowledge, including solving problems.

 

Personality

 

·         The persistent and enduring behavior patterns of an individual that are expressed in a wide variety of situations.

 

Emotional Intelligence

 

·         Qualities such as understanding one's own feelings, empathy for others, and the regulation of emotion to enhance living.

 

Learning

 

·         a relatively permanent change in behavior based of practice or experience.

 

Modeling

 

·         Imitation; learning a skill by observing another person performing that skill.

 

Shaping

 

·         Learning through the reinforcement or rewarding of small steps to build to the final or desired behavior.

 

Cognitive Learning Theory

 

·         A theory emphasizing that learning take place in a complicated manner involving much more than acquiring habits and small skills.

 

Informal Learning

 

·         A planned learning that occurs in a setting without a formal classroom, lesson plan, instructor, or examination.

 

E-Learning

 

·         A Web-based form of computer-based training.

 

Learning Style

 

·         A person's particular way of learning, reflecting the fact that people learn best in different ways. (Visual learner, Kinesthetic learner, Auditory learner)

 

Visual learner

 

·         *needs quiet study time
*understands and prefers charts
*enjoys watching videos

 

Auditory learner

 

·         *enjoys reports
*listening carefully to presenter
*follows spoken directions well

 

 

Kinesthetic learner

 

·         *does not sit well for long periods of time
*enjoys studying with others
*enjoys role-playing

 

Blame

 

·         The tendency to place the responsibility for a negative outcome on a person, a thing, or the environment.

 

Value

 

·         The importance a person attaches o something that serves as a guide to a action.