A description of consumers based on their psychological

  A description of consumers based on their psychological


Activities, interests, and opinions (AIOs)

 

·         The three components of lifestyles

 

Dogmatism

 

·         A tendency to be resistant to change or new ideas

 

Domain specific values

 

·         Values that may only apply to a particular area of activities

 

Global values

 

·         A person's most enduring, strongly held, and abstract values that hold in many situations

 

Hedonism

 

·         The principle of pleasure seeking

 

Instrumental values

 

·         The values needed to achieve the desired end states such as ambition and cheerfulness

 

Lifestyles

 

·         People's patterns of behavior

 

List of values (LOV)

 

·         A survey that measures nine principal values in consumer behavior

 

Locus of control

 

·         How people interpret why things happen (internal versus external)

 

Materialism

 

·         Placing importance on money and material goods

 

Means-end chain analysis

 

·         A technique that can help to explain how values link to attributes in products and services

 

National character

 

·         The personality of a country

 

Need for cognition

 

·         A trait that describes how much people like to think

 

Need for uniqueness (NFU)

 

·         The desire for novelty through the purchase, use, and disposition of products and services

 

Personality

 

·         An internal characteristic that determines how individuals behave in various situations

 

Psychographics

 

·         A description of consumers based on their psychological and behavioral characteristics

 

Rokeach Value Survey (RVS)

 

·         A survey that measures instrumental and terminal values

 

Terminal values

 

·         Highly desired end states such as social recognition and pleasure

 

Value segmentation

 

·         The grouping of consumers by common values

 

Value system

 

·         Our total set of values and their relative importance

 

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