BUSN 420 Week 2 Quiz

BUSN 420  Week 2 Quiz | regent-university

Question 1

Which of the following represents the two fundamental building blocks that protect organizational information?                               

o   Ethics and technology

o   Human resources and security    

o   Ethics and security

o   Security and sales

Question 2         

What includes the tasks, activities, and responsibilities required to execute each step in a business process?                                                        

·         Supply chain

·         Automation

·         Workflow

·         Relationships

Question 3

What is a special class of adware that collects data about the user and transmits it over the Internet without the user's knowledge or permission?                                         

·         Spyware

·         Splog

·         Spyware

·         Sniffer

·         Spoofware

Question 4         

What includes all parties involved, directly or indirectly, in obtaining raw materials or a product?               

·         System chain

·         Support chain     

·         Supply chain

·         Supply choice

Question 5

Which of the following is not one of the five basic components of supply chain management?   

·         Plan

·         Source

·         Deliver   

·         Cost

Question 6         

Which of the following is considered a core driver of the information age?                                          

·         Business Intelligence

·         Information

·         Knowledge          

·         All of these

Question 7

Which strategy below helps an organization choose its business focus?                                 

·         The Five Forces Model

·         Value Chain Analysis

·         SWOT Analysis   

·         Three Generic Strategies

Question 8

Key performance indicators are the metrics a company uses to evaluate progress toward critical success factors. Which of the following represents a key performance indicator?                                 

·         Reduction in product costs.

·         Hiring of the best business professionals.

·         Percentage of help desk calls answered in the first minute.

·         High-quality products.

Question 9

Which of the following is not one of the three phases in the evolution of CRM?                                  

·         Predicting

·         Analyzing              

·         Processing

·         Reporting

Question 10

Which of the following represents a reason why competitive advantages are typically temporary?

·         The competitor quickly seeks ways to duplicate your business operations.

·         The competitor will hire away your key employees.

·         The competitor will purchase new technology.

·         All of these.

Question 11

What are the crucial steps companies perform to achieve their goals and objectives and implement their strategies?                                     

·         Key performance factors

·         Crucial success factors

·         Critical success factors

·         Key performance indicators

Question 12

What is the forging of the return address on an email so that the email message appears to come from someone other than the actual sender?                                               

·         Spoofing

·         Hoaxes

·         Malicious code

·         Sniffer

Question 13

What are measurements that evaluate results to determine whether a project is meeting its goals?:

·         Genetic algorithms 

·         Metrics

·         Benchmarks

·         Models

Question 14

Which of the following is a type of effectiveness MIS metric?                                    

·         Throughput

·         Transaction speed

·         Usability

·         System availability

Question 15

Which of the following examines the organizational resource of information and regulates its definitions, uses, value, and distribution ensuring it has the types of data or information required to function and grow effectively?                                

·         Information technology

·         Information management

·         Information code

·         Information governance

Question 16

Which of the following explains why a company would implement a BPR strategy?                           To decrease customers

·         To create value for the customer

·         To encourage competition

·         To create data

Question 17       

What is the science of fact-based decision making?                                                          

·         Analytics

·         Knowledge

·         Business intelligence

·         Information

Question 18

Which of the following statements is correct when considering a SWOT analysis?                             

·         Strengths and weaknesses originate inside an organization.

·         Opportunities and threats originate inside an organization.

·         Opportunities and weaknesses organization outside an organization.

·         Strengths and threats originate inside an organization.

Question 19

What is business intelligence?                                   

·         Skills, experience, and expertise, coupled with information and intelligence, that create a person's intellectual resources.            

·         Information collected from multiple sources that analyzes patterns, trends, and relationships for strategic decision making.

·         Data converted into a meaningful and useful context.

Question 20

What is predictive analytics?                                      

·         A world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention.

·         Opportunities to change the way people purchase books.

·         The extraction of information from data used to predict future trends and identify behavioral patterns.

·         A series of devices that connect directly to other devices.