OPS 574 Week 3 Discussion | University of Phoenix
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- 27 Dec 2021
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OPS 574 Week 3 Discussion | University of Phoenix
Discussion Topic
Post a total of 3
substantive responses over 2 separate days for full participation.
This includes your initial post and 2 replies to other
students or your faculty member.
Due Day 3
The following exercise
allows you to practice collaboration skills to develop strategies for process
improvement.
Complete the case study
exercise, Spirit Airlines: Reducing the Cost of “No-Frills.” A transcript of this interactive exercise is also
available.
Consider what you learned
in the experience and respond to the following in a minimum of 175 words:
·
Is process improvement alone a sufficient response to Spirit’s
declining profits?
·
What other changes should Spirit make?
·
In what ways can the airline integrate empathy into its dealings
with both employees and customers? Do you think it would make a difference?
·
What measurable outcomes should Sprit seek during the process
improvement effort? Why?
Due Day 7
Reply to at least 2 of
your classmates or your faculty member. Be constructive and professional.
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