MGMT 4160 Week 8 Quiz

MGMT 4160 Week 8 Quiz | Tulane University

Question 1

The Myers-Briggs Type Indicator (Self-Assessment) measures all of the following dimensions except:  

·         Optimism/Pessimism  

·         Thinking/Feeling  

·         Extroversion/Introversion  

·         Judgement/Perception

 

Question 2

A successful vision for an organization is MOST likely to include which of the following?  

·         a memorable slogan about the key value to be achieved  

·         a vivid image of what can be achieved and why it is worthwhile  

·         specific performance objectives with a clear deadline  

·         a list of tangible benefits that members can expect to receive

 

 Question 3

Which is MOST likely to be effective for implementing major change?  

·         Emphasize the obstacles so followers will not become complacent.  

·         Maintain control over sensitive information about new problems.  

·         Make followers feel responsible for failure of the old strategy.  

·         Provide opportunities to experience early success in implementing change.

 

Question 4

Which term is used to describe the process of learning how to make incremental improvements in existing products, services, or processes?  

·         extrapolation  

·         exploration  

·         innovation  

·         exploitation

 

Question 5

Which is an example of developmental change?  

·         implementing a new program 

·         improving communications

·         basic reorganization 

·         introduction of new technology systems

 

 Question 6

Despite the extensive literature providing guidance on how to initiate and manage change, it is argued that as much as ________% of change efforts fail to meet expectations.  

·         25  

·         10  

·         50  

·         70

 Question 7

Which tactic is more likely to be used in a follow-up influence attempt than in an initial influence attempt?  

·         pressure 

·         consultation 

·         ingratiation 

·         personal appeal

 

Question 8

Which influence tactic is MOST likely to result in target commitment?  

·         ingratiation  

·         exchange  

·         consultation 

·         personal appeal

 

Question 9

Personal power includes ________.  

·         control over the use of resources and access to information  

·         control over the use of rewards and punishments  

·         potential influence derived from agent expertise and friendship with the target person  

·         potential influence derived from legitimate authority to make important decisions

 

Question 10

________ power is the perception by the target person that an agent can provide important resources and remunerations desired by the target person.  

·         Referent 

·         Expert  

·         Reward  

·         Legitimate

 

Question 11

Which is the MOST important evidence of expertise?  

·         making good decisions  

·         winning awards  

·         displaying diplomas  

·         attending workshops

 

Question 12

Which statement is NOT true? 

·         Personal power is immune to misuse.  

·         Too much position power may be as detrimental as too little.  

·         Personal power resists erosion, even when a leader acts contrary to the interests of followers.  

·         In general, a leader should have a significant amount of position power.

 

Question 13

When an agent clearly has much more relevant expertise than target persons, ________.  

·         prior successes in dealing with such problems should be described  

·         the proposal's adoption relies on supporting evidence

·         the effects of the expert power will be automatic  

·         explanations will be required to support a request

 

Question 14

Rational persuasion is ________.  

·         an inflexible tactic

 

·         not very useful when the target person share's the agent's objective  

·         effective even when the agent lacks expertise and credibility  

·         unlikely to be effective if the agent and target have incompatible objectives

 

Question 15

Saying that you are in a difficult situation and would really appreciate the person's help is an example of which tactic?  

·         ingratiation 

·         exchange 

·         pressure  

·         personal appeal

 

Question 16

Using coercion is more likely to result in commitment than compliance. 

·         True  

·         False

 

Question 17

What is the MOST accurate conclusion about power motivation of managers?  

·         Most managers have a socialized power orientation.  

·         Managers with a socialized power orientation are usually effective.  

·         Managers with a socialized power orientation are more likely to be effective than managers with a personalized power orientation.  

·         Managers with strong power motivation are usually effective, regardless of which type of orientation they have.

 

Question 18

A very narcissistic leader is MOST likely to ________.  

·         become preoccupied with power and prestige  

·         seek objective advice from subordinates and peers  

·         perceive human relationships in complex terms  

·         have empathy and concern for subordinates

 

Question 19

Which conclusion BEST describes how CEO skills are related to organization performance?  

·         The most important skills depend on several aspects of the situation.  

·         CEO skills are not related significantly to company performance.  

·         The essential skills for a CEO are the same as for other types of leaders.  

·         The essential CEO skills are the same for all types of organizations.

 

Question 20

Which of the following is NOT an example of a personality trait?  

·         emotional maturity  

·         extroversion  

·         self-confidence  

·         affiliation

 

Question 21

Cross-cultural research suggests that individuals who lack awareness and engage in self-enhancement are seen by their bosses as being highly likely to derail in ________cultures, because they violate the cultural norms for modesty.  

·         only individualistic  

·         only collectivistic  

·         neither individualistic nor collectivistic  

·         both individualistic and collectivistic

 

Question 22

Which of the following is NOT a specific trait related to leadership effectiveness?  

·         moderately low need for affiliation  

·         external locus of control orientation  

·         personal integrity  

·         socialized power motivation

 

Question 23

Leaders with high self-confidence are more likely to ________.  

·         lower subordinate commitment by retaining too much control  

·         have high expectations for subordinates as well

·         put off dealing with difficult problems  

·         be indecisive in a crisis

 

Question 24

People who are low in need for power ________.  

·         may be more attuned to the power politics of organizations  

·         usually lack the desire and assertiveness to lobby for necessary resources 

·         are more likely to seek positions of authority  

·         are adept at imposing necessary discipline

 

Question 25

Managerial level affects ________.  

·         the relevance of the three broad categories of skills and the relative importance of specific types of skills within each category  

·         the relevance of the three broad categories of skills but not the relative importance of specific types of skills within each category  

·         neither the relevance of the three broad categories of skills nor the relative importance of specific types of skills within each category  

·         nothing related to the three broad categories of skills

 

Question 26

More ________ skills are needed by middle- and lower-level managers who are expected to participate in strategic planning, product innovation, and leading change.  

·         social  

·         conceptual 

·         technical 

·         interpersonal

 

 Question 27

________ skills are more important for top executives in organizations where operating decisions are highly centralized. 

·         Conceptual 

·         Interpersonal

·         Cognitive 

·         Technical

 

Question 28

People with a strong internal locus of control orientation believe that events are determined mostly by chance or fate and they can do little to improve their lives. 

·         True 

·         False

 

Question 29

The trait research finds that energy level, physical stamina, and stress tolerance are associated with managerial effectiveness.  

·         True 

·         False

 

Question 30

According to Shamir, the vision articulated by charismatic leaders emphasizes ________. 

·         factual evidence about the feasibility of the objectives

·         tangible benefits that justify exceptional follower effort 

·         specific, challenging performance objectives  

·         symbolic and expressive aspects of the work itself

 

Question 31

Which statement comparing transformational and charismatic leadership is MOST accurate?  

·         Situational variables are less important for charismatic leadership.  

·         There are no important differences between the two types of leadership.  

·         Personal identification is more important in transformational leadership.  

·         Leader articulation of an appealing vision is important in both theories.

 

Question 32

Leaders are more likely to appear charismatic if they make ________ appeals to follower values and ideals.  

·         desperate  

·         logical  

·         calculated  

·         emotional

 

Question 33

Which influence process is at work when a leader emphasizes the symbolic and ideological aspects of the work, making it seem more meaningful, noble, heroic, and morally correct?  

·         emotional contagion  

·         internalization  

·         self-efficacy  

·         impression management

 

Question 34

According to Harrison, subordinating member needs to the mission ________.  

·         may be acceptable in times of crisis  

·         results in good balance between task and people concerns  

·         is never justified  

·         works well in some types of organizations, but not others

 

Question 35

When a charismatic leader departs or dies, ________.  

·         a leader's authority may be transferred to a successor through rites 

·         the organization will proceed unimpeded  

·         a succession crisis is unlikely  

·         it is impossible to embed the leader's vision in the culture of the organization

 

Question 36

Regarding the EQi 360 instrument and your instructor's lecture about it, he recommends that while it is mostly used for developmental purposes, it can also be used effectively as a formal evaluation tool.  

·         True 

·         False

 

 

Question 37

Unlike the MBTI, the creators and developers of EQ have stated that characteristics like impulse control and self-regard can be developed or improved.  

·         True  

·         False

Question 38

The most important question to answer when determining and organization's ethical climate is:  

·         The level of competition or stress?  

·         Ethical leadership in place?  

·         Reward ethical/unethical behavior?  

·         Clear set of guidelines?

 

Question 39

According to your instructor (referencing the owners of the MBTI instrument and database), your "type" probably won't change over the course of your life.  

·         True  

·         False