ORG 304 Week 4 Discussion | Wilmington University

ORG 304 Week 4 Discussion | Wilmington University

Week 4 Discussion Board

Some companies, such as Singapore Airlines, make a deliberate effort for customer contact personnel to all be of the same ethnic group (Singapore natives). How justified is this practice in an era of cultural diversity and valuing differences?  Can you recommend other more justified practices? How effective do you think the practices that you recommend could be? Why?  Please use outside sources (i.e., Journals, Case Studies, etc.) related to Cultural Diversity in the workplace to support your opinion.


 

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