ORG 304 Week 3 Quiz

ORG 304 Week 3 Quiz | Wilmington University

Question 1

With a true team, the skills of members    

·         are complementary.  

·         duplicate each other's.

·         are rated on a one-to-ten scale.

·         are opposite to those of the leader.

 

Question 2

This question has been regraded.  

·         A distinguishing characteristic of a workplace team is that the team is assigned.

·         a leader who exercises considerable control of the group.

·         short-term tasks.

·         new responsibility almost every day.

·         some of the responsibility for managing its own work.

 

Question 3

You know you are a member of a virtual team when your team members  

·         work in the same location but you rarely communicate with each other. 

·         work in different locations and communicate electronically with each other.   

·         play video and computer games during breaks.

·         are below standard in terms of productivity.

 

Question 4

A group has achieved synergy when  

·         all members agree on a course of action. 

·         each member agrees with a problem solution.  

·         members are solving problems at an above-average rate.  

·         the total output exceeds the sum of individual contributions

 

Question 5

Group decision making is particularly helpful in    

 

·         gaining acceptance and commitment for a decision.  

·         avoiding conformity in thinking.

·         arriving at quick decisions.

·         ensuring that everybody makes a fair contribution.

 

Question 6

You can tell that group member Clyde is a social loafer when he 

·         naps during lunch break.

·         asks questions before proceeding with a difficult task.

·         asks for more privileges than do the other group members. 

·         lets the other group members do most of his work.

 

Question 7

Groupthink takes place because group members  

·         dislike individual problem solving.

·         strive extra hard to achieve consensus. 

·         attempt to avoid conformity.

·         have feelings of inferiority.

 

Question 8

A potential disadvantage of groups in organizations is that they    

·         encourage a spirit of teamwork.

·         encourage individuality in thinking and behavior.

·         often breed conformity in thinking and behavior. 

·         discourage consensus thinking.

 

Question 9

One of the conditions for overcoming the potential disadvantages of a group or team is for

·         members to actively engage in groupthink.

·         the assigned task to require collective effort.

·         each member to have a separate specialty.

·         the leader to minimize interaction with group members.

 

Question 10

Chuck occupies the coordinator role in a group, so he is likely to    

·         carefully examine the group process. 

·         seek ways to hog recognition.

·         clarify goals and promote decision making.

·         form alliances with the group leader.

 

Question 11

Research evidence suggests that one reason many people are hesitant to speak up when part of a group is that if we think that    

·         others in the group are smarter, our problem-solving ability is suppressed a little.

·         we are smarter than others in the group we do not want to show off.

·         others in the group are less intelligent, they will not be understood.

·         others are not contributing fairly, they do not want to do most of the work.

 

Question 12

The cornerstone attitude of an outstanding team player is to  

·         make sure he or she gets individual recognition.

·         have competitive attitudes toward other team members. 

·         trust team members.  

·         aspire to be the team leader.

 

Question 13

________ and ________ are synonymous with teamwork.  

·         Independence, initiative  

·         Cooperation, collaboration  

·         Competition, conflict  

·         Assertiveness, satisfaction

 

Question 14

An important suggestion for criticizing another person on the job is to 

·         disguise the criticism so it appears to be a compliment.  

·         make jokes about the other person's problems.  

·         criticize the work, not the person.  

·         criticize the person, not the work.

 

Question 15

The team tactic sharing the glory is usually justified because    

·         team-based pay has replaced individual pay.  

·         glory sharing fits the WIIFM principle.

·         most team accomplishments require input from several members.

·         most team members are self-centered.

 

Question 16

Consensus comes about when    

·         every member agrees completely on the decision.

·         group members generally accept a decision and then give it their support.

·         group conformity reaches a peak.

·         group members practice individual decision making.

 

Question 17

Organizational citizenship behavior is even more important when group members    

·         are dependent on each other to get their work done.

·         tend to work independently of each other.

·         are hostile toward each other. 

·         have considerable experience and are quite competent.

 

Question 18

A synthesis of many studies found that when team members engage in team processes, such as communicating well with each other, the result is likely to be  

·         high performance but low satisfaction of team members.

·         low performance but high satisfaction of team members.

·         too much time spent on processes and not enough on actual work.

·         better team performance and satisfaction of members.

Question 19

During decision making, a blind spot will often lead to

·         multiple analyses of the alternatives.

·         hesitancy in coming to a conclusion. 

·         an over-emphasis on rational analysis.  

·         distorted vision and impaired judgment.

 

Question 20

In brainstorming, how should the group handle a seemingly outlandish idea?  

·         Loudly discourage its originator.   

·         Welcome it.   

·         Ask for clarification.  

·         Ask that it be put in writing.