COMM 270 Week1 Quiz

COMM 270 Week1 Quiz |  Mercer University

Question 1

The process of making sense out of the world and sharing that sense with others by creating meaning through the use of verbal and nonverbal messages is the definition of _________.  

·         Communication  

·         Transactional Communication    

·         Human Communication  

·         Interpersonal Communication

 

Question 2

Using unspoken symbols to communicate the emotional and relational aspects of your message is the description of which communication principle?  

·         Effectively using and interpreting verbal messages  

·         Effectively using and interpreting nonverbal messages  

·         Appropriately adapting your messages to others  

·         Listening and responding thoughtfully to others

 

 

Question 3

The _________ of a communication message is the new information, ideas, or suggested actions the speaker wishes to express.      

·         Noise  

·         Channel 

·         Content

 

 

Question 4

The definition of leadership includes ____________________.  

·         Influencing others to achieve goals  

·         discovering the available means of persuasion  

·         someone who has been appointed to keep things organized and facilitate

·         "translating feelings, thoughts, and ideas into a code"

 

 

Question 5

When looking at the difference between leading and following, the best follower is someone who  

·         responds to a micromanaging leader  

·         only uses the ideas of the leader  

·         is passive and a noncritical thinker  

·         is both independent and a critical thinker

 

Question 6

The primary difference between a task and process function is ____________________.  

·         "task functions focus on getting work done, process functions focus on managing relationships."  

·         "task functions focus on relationship building, process functions focus on procedural tasks"  

·         "task functions focus on leadership, a process function is a role that a follower assumes."  

·         "task functions help the team mediate conflicts, a process role focuses on agenda items"

 

Question 7

Which statement best represents a transformational leadership approach?  

·         Announcing a vision and telling others to get it done  

·         Asking employees what vision they want  

·         Communicating a vision that people can support  

·         Not developing a vision unless asked by someone else

 

Question 8

Any communication, other than written or spoken language, that creates meaning for someone. 

·         Verbal Communication  

·         Nonverbal Communication  

·         Language  

·         Impersonal Communication

 

Question 9

The primary difference between interpersonal and impersonal communication is:  

·         "Interpersonal communication seeks to manage relationships, while impersonal communication treats others as objects."

·         "Interpersonal communication treats others according to their role, while impersonal communication occurs when two people interact to mutually influence one another."  

·         "Interpersonal communication occurs when someone is alone, while impersonal communication occurs in a large crowd."  

·         "Interpersonal communication is a form of leadership, while impersonal communication occurs when two co-workers seek to mutually influence each other."

 

 

Question 10

1.            Your text describes small group communication as a transactional process among three to fifteen people who ____________________.  

·         meet often  

·         work in the same contex  

·         are in sync with each other  

·         share a common purpose