Evaluate Root Cause Analysis in Incident Investigation
Scenario:
Warehouse Incident
In a busy
warehouse used to store food items in large quantities, a new employee Mr. Lee
was appointed to help with logistical management of the warehouse. His primary
role was as a data entry clerk. He was also charged with other office
administration duties. Mr Lee did not attend any orientation nor was he given
any safety briefing because of recent budget cutbacks by senior management.
During the first day
of work he found a number of work hazards in the warehouse. There has not been
any safety audit for the last two years. He found a number of safety breaches
such as rubbish and equipment blocking fire exit doors, old gas cylinders lying
in the sun, and he noticed that there was a lack of safety signage in regards
to how traffic would move around the warehouse. For example, there were no
speed signs, no safety barriers or indicated walkways for pedestrians.
Even though Mr
Lee was primarily charged with office duties, he took it upon himself to start fixing
some of the safety hazards. As he was installing a safety sign while on a
ladder, a forklift driver turned into the corner of the aisle and hit the
ladder Mr Lee was working on. Mr Lee suffered a broken leg due to the fall from
the ladder. The forklift driver was also injured.
An initial
investigation into the incident showed the following:
·
no safety cones
or safety barriers in place around Mr Lee’s work area;
·
poor planning by
Mr Lee as there was no communication between him and other workers at the
warehouse;and
·
no prior risk
assessment of the job prior to it being done.
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