MGMT 210 Week 6 Quiz

MGMT 210 Week 6 Quiz | Devry University

Week 6: Quiz

Question 1

 (TCO 5) On Alicia's first day of work at a software firm, she attended a meeting with the HR manager and other new employees. Alicia learned about employee benefits packages, personnel policies, and the structure of the company. In which of the following did Alicia most likely participate?

  

A.      Recruitment  

B.      Selection 

C.      Orientation  

D.      Development

 

Question 2

 (TCO 5) Which of the following is not a purpose of employee orientation?

  

A.      Help new employees learn the culture of the organization  

B.      Help new employees learn about specific policies that only apply to their positions 

C.      Help new employees learn about their new positions. 

D.      Help new employees feel welcome to the organization 

 

Question 3

 (TCO 5) Studying the specific skills required of a job is what type of needs analysis?

  

A.      strategic analysis 

B.      short-term analysis 

C.      long-term analysis 

D.      task analysis

 

 

Question 4

 (TCO 5) When designing a training program, it’s important to create a motivational learning environment for participants. When creating this environment, it’s important to determine the learner’s _____.

  

A.      performance appraisal score 

B.      desires for the training program 

C.      ability 

D.      budget for the training program

 

Question 5

 (TCO 5) When implementing the training program, there are multiple training methods that may be used. This method includes showing trainees the right way to do something, letting trainees practice that “right” way, and giving feedback on their performances throughout the training. Trainees are then encouraged to apply their new skills back to their jobs.

  

A.      On-the-job-training (OJT) 

B.      lectures 

C.      behavior modeling  

D.      apprenticeship training

 

 

Question 6

 (TCO 5) After the training program has been designed and implemented, it is important to evaluate whether the training program was successful. There are multiple categories of training outcomes that can be measured. If participants are tested to determine whether they comprehend the principles, skills, and facts presented in the program, they are likely completing which category of training outcomes?

  

A.      Reaction  

B.      Learning  

C.      Behavior  

D.      Results

 

 

Question 7

 (TCO 5) Which of the following is not a guideline for presenting a lecture?  

A.      Break long talks into a series of short talks 

B.      Maintain eye contact with audience  

C.      Leave hands naturally hanging at your sides  

D.      Use irrelevant jokes to gain the audience’s attention

 

Question 8

 (TCO 5) MTR Enterprises failed to provide adequate safety training to one of its employees. As a result, the employee harmed a customer. A court would most likely find MTR liable for _____.

  

A.      discrimination 

B.      negligent training 

C.      occupational fraud 

D.      hazardous training

 

 

Question 9

 (TCO 5) Match the definitions with the correct step in the ADDIE method of training development.

Analyze

 

             

Design     

Plan the overall training program, including the development of course objectives, delivery methods, and methods of evaluation. Gain approval for program from management.

A.      Develop 

B.      Choose content and materials to be used in the training program.

C.      Implement            

D.      Evaluate             

 

Question 10

 (TCO 2) Match the explanations with the correct management development program.

A.      Case study method            

B.      Management games            

C.      Role playing            

D.      Job rotation